Last updated: March 10, 2026

These Terms of Service (“Terms”) govern your use of the website www.yovng.com (the “Site”) and any purchases made from YOVNG Limited (“YOVNG”, “we”, “us” or “our”).

By accessing our Site or purchasing from us, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Site or Services.

These Terms apply to all users of the Site, including browsers, customers, merchants and contributors of content.

 

1. About us

This Site is operated by:

YOVNG Limited
Company number: 12420641
Email: admin@yovng.com
Registered address: 167–169 Great Portland Street, 5th Floor, London, England, W1W 5PF

 

2. Use of our Site

You agree to use this Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the Site.

You must not:

• use the Site for any unlawful or fraudulent purpose;

• upload or transmit viruses, malware or other harmful code;

• attempt to gain unauthorised access to the Site, servers or related systems;

• use the Site in a way that could damage, disable or impair our Services;

• reproduce, duplicate, copy, sell or exploit any part of the Site or its content without our prior written permission.

We may suspend or terminate your access to the Site if we reasonably believe you have breached these Terms.

 

3. Online store terms

By placing an order through our Site, you confirm that:

• you are legally capable of entering into binding contracts;

• the information you provide is true, accurate and complete;

• you are authorised to use any payment method you provide.

We reserve the right to refuse, cancel or limit any order, including where we suspect fraud, unauthorised activity, pricing error, stock issue, or breach of these Terms.

 

4. Products, pricing and availability

We try to ensure that product descriptions, images, availability and prices are accurate. However, errors may occasionally occur.

We reserve the right to:

• change or update product information at any time;

• correct errors, inaccuracies or omissions;

• withdraw products from sale;

• limit quantities purchased;

• change prices at any time before an order is accepted.

Images and colours are displayed as accurately as possible, but we cannot guarantee that your device or monitor will display colours exactly as they appear in real life.

 

5. Orders and contract formation

After you place an order, you will receive an acknowledgement email. This does not mean your order has been accepted.

A binding contract is formed only when we accept your order and dispatch the goods to you.

If we cannot accept your order, we will inform you and, if payment has already been taken, refund you accordingly.

 

6. Payment and billing information

You agree to provide current, complete and accurate billing, shipping and account information for all purchases.

If payment is declined, reversed, or cannot be processed, we may cancel or suspend your order.

Payment processing may be handled by third-party payment providers. We do not store full payment card details ourselves unless clearly stated otherwise.

 

7. Delivery

Delivery times are estimates only unless expressly stated otherwise.

We are not responsible for delays caused by events outside our reasonable control, including courier delays, customs issues, severe weather, strikes or system failures.

Risk in goods passes to you on delivery. Ownership of goods passes to you once we have received payment in full.

 

8. Cancellations, returns and refunds

If you are a consumer purchasing online, you may have a legal right to cancel your order under the Consumer Contracts Regulations. In most cases, this gives you 14 days from the day after delivery to tell us you want to cancel, and then a further 14 days to return the goods. Refund timing and any deductions must follow the legal rules.

Some items may be excluded from cancellation rights where permitted by law, such as sealed goods not suitable for return for health or hygiene reasons once unsealed, or personalised/custom-made items.

Further details about returns, cancellations and refunds are set out in our Refund Policy, which forms part of these Terms.

Nothing in these Terms affects your statutory rights, including rights relating to faulty, misdescribed or not-as-described goods under the Consumer Rights Act 2015.

 

9. Account information

If you create an account, you are responsible for maintaining the confidentiality of your login details and for restricting access to your device.

You are responsible for all activity carried out through your account unless caused by our failure to exercise reasonable care.

Please contact us promptly if you believe your account has been used without authorisation.

 

10. Optional tools and third-party services

We may provide access to tools, apps or services operated by third parties. These are provided for convenience only.

We do not control these third-party tools or services and are not responsible for their availability, content, accuracy or performance.

Your use of third-party services may be subject to separate terms and privacy policies issued by those third parties.

 

11. Third-party links

Our Site may contain links to third-party websites or services. We are not responsible for the content, accuracy, availability or practices of those third parties.

Accessing third-party websites is at your own risk.

 

12. User content, reviews and submissions

If you submit reviews, comments, suggestions, ideas or other content to us, you confirm that:

• your content is accurate to the best of your knowledge;

• you own it or have the right to submit it;

• it does not infringe any third-party rights;

• it is not unlawful, defamatory, abusive, threatening, obscene or misleading.

You grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, publish, display, adapt and distribute that content in connection with our business and marketing.

We may remove or refuse to publish content at our discretion.

 

13. Intellectual property

All content on this Site, including text, graphics, logos, images, product names, branding, designs, layout and software, is owned by or licensed to YOVNG and is protected by intellectual property laws.

You may not use our intellectual property without our prior written consent, except to the extent permitted by law.

 

14. Personal information

Your submission of personal information through the Site is governed by our Privacy Policy.

 

15. Accuracy of information

The content on this Site is provided for general information only. While we try to keep it accurate and up to date, we do not guarantee that all content is complete, current or error-free.

You should not rely solely on Site content when making decisions without checking more reliable or primary sources where appropriate.

 

16. Prohibited uses

You must not use the Site or its content:

• for any unlawful purpose;

• to breach any applicable law or regulation;

• to infringe the rights of others;

• to upload harmful code;

• to scrape, crawl or harvest data without permission;

• to interfere with the security or operation of the Site;

• to submit false, misleading or fraudulent information.

We may terminate or restrict access for any breach of this section.

 

17. Disclaimer of warranties

To the fullest extent permitted by law, the Site and Services are provided on an “as is” and “as available” basis.

We do not guarantee that the Site will always be uninterrupted, secure or error-free, or that defects will always be corrected immediately.

 

18. Limitation of liability

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for:

• death or personal injury caused by negligence;

• fraud or fraudulent misrepresentation;

• breach of your statutory rights as a consumer;

• any matter for which it would be unlawful to exclude or restrict liability.

Subject to the above, and to the fullest extent permitted by law, YOVNG shall not be liable for any indirect or consequential loss, loss of profit, loss of revenue, loss of business, loss of opportunity, loss of goodwill or loss of data arising out of or in connection with your use of the Site or purchase of products from us.

Nothing in this clause is intended to override rights you have under consumer law, and UK rules on unfair terms still apply to consumer contracts.

 

19. Indemnity

You agree to indemnify and hold harmless YOVNG, its directors, officers, employees and service providers from claims, liabilities, damages and expenses arising out of your breach of these Terms or misuse of the Site, except to the extent caused by our negligence or breach of duty.

 

20. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision shall be deemed severed and the remainder of the Terms shall continue in full force and effect.

 

21. Waiver

If we do not enforce any right or provision of these Terms, this does not mean we waive that right or provision.

 

22. Entire agreement

These Terms, together with any policies referred to in them, including our Privacy Policy and Refund Policy, form the entire agreement between you and us in relation to your use of the Site and any purchase made through it.

 

23. Changes to these Terms

We may update these Terms from time to time. Any changes will be posted on this page with the revised “Last updated” date.

Your continued use of the Site after changes are posted will constitute acceptance of the updated Terms, to the extent permitted by law.

 

24. Governing law and jurisdiction

These Terms are governed by the laws of England and Wales.

If you are a consumer, you will also benefit from any mandatory provisions of the law of the country in which you live. Nothing in these Terms affects those rights.

Any dispute arising out of or in connection with these Terms shall be subject to the jurisdiction of the courts of England and Wales, except where consumer law allows you to bring proceedings in your local courts.

 

25. Contact information

Questions about these Terms should be sent to:

admin@yovng.com

YOVNG Limited
167–169 Great Portland Street, 5th Floor
London, England, W1W 5PF
Company number: 12420641